When you contact us or book a service, we collect your name, phone number, email address, and service address. We also collect details about your pest problem so our technicians can prepare.
When you browse our website, we automatically collect standard technical data such as your IP address, browser type, and pages visited. This helps us understand how people find and use our site.
We use your contact details to schedule appointments, send service reminders, and follow up after a treatment. If you call or message us, we use your information to respond.
We also use your information to improve our services, send occasional updates or offers if you opt in, and meet legal or insurance requirements.
Our website uses cookies to remember your preferences and keep the site running smoothly. Cookies are small files stored on your device that help us improve your browsing experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
We use analytics tools like Google Analytics to see how visitors use our site. These tools collect anonymous data such as page views, time on site, and general location.
We may also use third-party scheduling or payment platforms to manage bookings and payments. These providers have their own privacy policies, and we encourage you to review them.
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as scheduling software, payment processors, and email services.
We may disclose your information if required by law, to protect our rights or safety, or during a business transfer. In all cases, we share only what is necessary.
We keep your personal information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it.
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encrypted connections, and limited access for employees.
No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.
You have the right to request access to the personal information we hold about you. You can also ask us to correct, update, or delete your information.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.